All posts by Brooke

York Properties Employees Volunteering at Bugg Elementary School for 9/11 Day of Service

9/11 Day of Service and Remembrance

This week we honored those lives lost and families forever changed on September 11, 2001. As a proud sponsor of Activate Good‘s 9/11 Day of Service and Remembrance, we enjoyed spending our morning beautifying the grounds and garden at Bugg Elementary School. We are very thankful to have employees who value giving back to the community in which we all live and work!

Delicious sandwich from Union Station Deli & Catering in Raleigh, NC

Raleigh Union Station Welcomes Union Station Deli & Catering

York Properties is pleased to announce the opening of Union Station Deli & Catering at Raleigh Union Station. The New York-style deli opened on August 15th and is located at 510 W. Martin St. in Raleigh. The deli is owned and operated by local Raleigh company, Rocky Top Catering. Dean Ogan, founder of Rocky Top Catering, grew up in New Jersey and wanted to bring classic deli food to the south. Union Station Deli & Catering offers a menu of fresh-made breakfast bagels, deli sandwiches, and hot pressed paninis. Some of the sandwiches feature house smoked pastrami and chicken parmesan cutlet. The deli is currently open Tuesday through Sunday from 7 a.m. to 3 p.m.

Meet Our People

Meet our Association Manager, Carol Slaven.

Born in East Liverpool, Ohio, Carol moved to multiple states before making North Carolina home in 1985. Carol joined York Properties in 1987 as an Apartment Manager. The apartments were eventually converted to condominiums and Carol transitioned to association management. She then connected with other colleagues in the area who worked in association management. Together they established the first chapter of the Community Association Institute of NC.

Carol has gained an array of experience over the years working for other companies and owning her own home healthcare business, but nothing compared to York. Carol kept in touch with her York colleagues over the years which helped prompt her return to the company in 2022.

Carol now resides in Virginia to be closer to her daughter, Catie, and her older brother. These days, Carol enjoys reading, swimming, and volunteering with Compact Canine Rescue. She adopted Oreo from Compact Canine Rescue, her “foster failure,” after he was left ill at a dog pound.

We are so grateful for Carol’s commitment and dedication to the team and company over the years.

Postino WineCafé Opens Location in the Village District

Get ready to sip and savor at the new Postino WineCafé and Restaurant, the first location in the Triangle.

The vino haven will open its doors on Monday, July 29, with delicious bruschetta, paninis, and soup and salad options — and of course, a glass-raising wine selection.

Postino is now located at 401 Daniels Street in Raleigh.

York broker Lynne Worth was proud to represent the Landlord in the transaction.

Smiling tenant standing in her flower shop at a commercial building

Commercial Property Management Series: Tenant Retention

Tenant Retention:  The Key to a Successful Commercial Property

Retaining quality tenants is crucial for maximizing the return on your commercial real estate investments. High tenant turnover leads to lost income, increased marketing and advertising expenses, and time-consuming administrative tasks. As experts in the commercial real estate industry, York Properties, Inc. understands the importance of creating a positive and mutually beneficial relationship with tenants to foster long-term occupancy.

Strategies for Successful Tenant Retention:

  • Proactive Communication: Regular communication with tenants is essential for building strong relationships and addressing concerns before they escalate. Implementing a system for routine check-ins, conducting satisfaction surveys, and providing multiple channels for communication, such as email, phone, and online portals, demonstrates your commitment to tenant satisfaction.
  • Responsive Maintenance: Addressing maintenance requests quickly and efficiently is paramount for tenant satisfaction. A well-maintained property not only enhances the tenant experience but also protects your investment from costly repairs down the line. York can implement a system for tracking maintenance requests, dispatching qualified contractors, and providing timely updates to tenants on the status of their requests.
  • Competitive Lease Renewals: Offering competitive lease renewal terms to existing tenants shows that you value their business and want them to stay. York’s brokerage division can leverage their market expertise and tenant relationships to negotiate lease renewals that benefit both parties.
  • Fostering a Sense of Community: Creating a sense of community among tenants can contribute significantly to tenant retention. York can facilitate this by organizing tenant appreciation events, providing shared amenities, and creating opportunities for tenants to connect with each other.
  • Leveraging Technology: Technology can play a significant role in tenant retention. Providing tenants with access to an online portal for rent payments, maintenance requests, and communication with property management can streamline operations and enhance the tenant experience. York’s use of property management software to track leases, monitor expenses, and generate reports ensures efficient operations and allows for proactive communication with tenants regarding critical dates.

By implementing these strategies, York Properties, Inc. can help you cultivate strong tenant relationships, reduce costly turnover, and maximize the return on your commercial real estate investments.

 

Duck Donuts Opens New Location at Lake Boone Shopping Center

Duck Donuts has officially opened its doors at Lake Boone Shopping Center in Raleigh.

Duck Donuts sets itself apart with its made-to-order approach, where each donut is freshly prepared and customized to the customer’s preferences. Unlike traditional bakeries, customers can watch as their vanilla cake donuts are coated, topped, and drizzled with a variety of flavors and toppings, ensuring a warm, delicious, and personalized treat every time.

The tasty new location can be found at 2414 Wycliff Road, #101.

York is proud to provide Leasing and Management services at Lake Boone Shopping Center.

FP Movement Opens Boutique in Village District

Activewear lovers, assemble! The athleisure brand FP Movement is bringing their stylish, body-positive vibes to Raleigh with a brand new store opening this Friday, June 21st!

Nestled in the Village District, the new FP Movement boutique is a temple for yogis, runners, dancers, or anyone who loves an active lifestyle.

The boutique is located at 501 E. Daniels Street.

York-broker Lynne Worth represented the Landlord in the transaction and is excited to welcome FP Movement to the Village District.

Battle House Laser Tag Opens its Doors in Wake Forest

Congratulations to our friends at Battle House on the opening of their Wake Forest location, a 15,600 SF space located inside The Factory at 1839 S. Main Street.

Battle House is a fully immersive laser tag experience. They’re proud to offer “free play” and team laser tag fun for all ages. Battle House also accommodates birthday parties, work events, and group sessions. To schedule your next visit, check out their website or Instagram page.

Our broker, James Troxler, represented the Landlord in this transaction.

Modern commercial building well-maintained

Commercial Property Management Series: It’s not just for large institutional investors!

Benefits of Property Management for Landlords with a Single Property

Even if you have only one commercial property, hiring a property management company can offer numerous benefits:

  • Finding and Screening Tenants: Property managers have the resources and expertise to effectively screen potential tenants. They can save you time and mitigate the risk of choosing unreliable tenants by conducting thorough background and credit checks.
  • Retaining Tenants: Maintaining tenant satisfaction is crucial for maximizing your investment. Property managers can handle tenant concerns, ensure timely repairs, and foster positive landlord-tenant relationships, increasing the likelihood of lease renewals.
  • Rent Collection and Legal Compliance: Property managers can streamline rent collection, ensuring timely payments and handling late payments effectively. They are also well-versed in local landlord-tenant laws, minimizing the risk of legal issues.
  • Property Maintenance and Repairs: Property managers have established networks of reliable contractors and can oversee maintenance requests efficiently.  (A few companies, like York, have their own internal Maintenance division, providing 24/7 access to maintenance services.) A good property management company’s proactive approach to maintenance and upkeep can save you money in the long run.
  • Financial Management and Budgeting: Property managers can simplify financial tasks by collecting rent, paying expenses, and providing regular financial reports. Their expertise in budgeting can help maximize your return on investment.
  • Time Savings and Peace of Mind: Perhaps the most significant advantage for landlords with a single property is the time and stress saved. By delegating day-to-day management tasks to professionals, you can enjoy passive income and peace of mind.

While property management fees are involved, the potential for increased rental income, reduced vacancies, and efficient expense management can easily outweigh the costs. Especially for landlords who lack the time, expertise, or inclination for hands-on management, hiring a property manager can be a wise investment, allowing you to enjoy the benefits of property ownership without the associated hassles.